
Improve student retention through early alert and caseload management.
RetentionZen is a Software as a Service (SaaS) solution that is accessible from any Internet connection. This method of delivery allows the institution to spend less time on purchasing hardware, installing and configuring software and more on using the service to increase student success.
- Graduate and retain more students; increase tuition revenue
- Faculty-initiated early alerts
- Proactively counsel at-risk students
- Offer students consistent counselor interaction
- Strengthen community involvement through referrals
- Leverage the experience and knowledge of your entire advisory team
The suite of tools includes:
- Counseling Journal tool for recording counseling session details
- Action Plan tool for assigning and managing referrals to internal and external departments and services
- Career Worksheet tool enabling students to examine career prospects and options related to their intended program
- Early Alert tool allowing faculty and advisors to pro-actively identify challenges students are facing in the classroom and with their studies
- Transition Plan tool to ensure students have successfully met the challenges described in the plan developed with their counselor
- Student Intake tool to collect important personal information related to the student's success (such as: family needs, employment status and educational history/goals)
- Assessment tool to display assessment results such as READI, Myers Briggs and LASSI
- Search tool for locating student records
- Caseload tool for managing counseling caseloads
- Reporting tool for generating data statistics and measures
- Administrative tool for managing users, privileges and specific feature

Provides seamless data integration between RetentionZen and an institutions Student Information System (SIS).
- ConnectZen provides turnkey student data integration to increase efficiency
- Allows institutional staff to spend less time on data entry and more on retaining students
- Keeps RetentionZen data current with the latest student, course and faculty data

Student self-identification and resolution of challenges they face utlizing institutional counseling resources.
Student Benefits
- Step through a self help guide, answering questions regarding challenges identifes challenges they may be facing
- Receive resources & referrals for challenges they’ve identified
- Resources & referrals are stored in a personal roadmap
- Utilize the existing counseling reference guide information to self-advise
- Initiate the counseling process
Institution Benefits
- Capture data regarding which challenges students most often face
- Receive early alerts regarding students who answer critical questions affirmatively or reach a specified threshold of affirmative answers
- Counsel a greater number of students including those beyond the reach of the traditional counseling process.

